Tuesday - Friday: 10:00 AM - 7:00 PM | Saturday: 8:30 AM - 5:00 PM

Mondays and Sundays by Appointment


Frequently Asked Questions

Our clients have special needs and questions that we have addressed here to help them understand more about our hair replacements, weaves, prosthesis, fusions, and extensions. If you have a personal question or do not see the information that you need, please contact us for further information.

Q) What causes hair loss?

A) Hair loss can be permanent or temporary. It can be caused by genetic, hormonal, and medical reasons or conditions.  

Q) Who is a candidate for hair replacement?

A) Anyone, man or woman, who wants fuller, thicker hair is an excellent candidate. There are so many options that certainly one can be found for every person and every budget. 

Q) What is alopecia areata?

A) Alopecia areata is an auto-immune disorder where the hair follicle is attacked by the body's immune system causing hair loss. The cause is unknown. It is an unpredictable and capricious illness. You can check additional resources at the National Alopecia Information Resource website. 

Q) I am a woman and my hair is thinning at the crown, please help me!

A) Many women suffer hair loss problems, too. For your needs, a hair integration system may be the perfect solution. The special airy cabling system allows for your natural hair to be brushed through; combining your hair with the integration. It is light and comfortable to wear and looks natural.  

Q) How do I care for my new hairpiece?

A) The original style of your hair replacement can be preserved if you keep it clean and care for it properly. Cleaning and conditioning every 7 to 10 days are recommended.  

Before shampooing, spray the hair with a mixture of conditioner and water and brush it thoroughly. Shampoo the hair in one direction only. Use a vent brush to brush the shampoo or conditioner through the hair. Apply extra conditioner and comb or brush the hair while the conditioner is on. Rinse with clear water. Blow-dry gently. Limit the use of a curling iron.  

Q) I have just had chemotherapy, and my hair is falling out what can I do to regain my self-confidence?

A) Losing your hair while in chemotherapy can be a traumatic experience for many people. Chemotherapy patients can benefit tremendously from a hair prosthesis. A cranial hair prosthesis or vacuum-fit prosthesis could greatly increase self-esteem and help to create a positive attitude in this time of stress.  

Some insurance companies may even reimburse you for the cost of a prosthesis. Have your physician write a prescription for a full cranial hair prosthesis, not a wig, and a letter explaining the hair loss and its effects; that it isn't just for cosmetic reasons, but for emotional well-being as well. If your request is denied, appeal the decision to the supervisor of claims. Enclose pictures of yourself before and after the prosthesis. Remember, insurance company policies do vary, but you may be pleasantly surprised by their answer.  

Q) My hairpiece is shedding, is that normal?

A) Yes, shedding is a normal process. Any hair addition is like a fine piece of apparel. It will ultimately require maintenance and eventually wear out, requiring replacement. Advance planning will relieve your stress if a back-up product is at hand when regular maintenance is needed. Both products will last longer by alternating them when they need to be cleaned and refreshed.  

A back-up product can usually be purchased at a substantial discount if it is ordered at the same time as the original item.  

To ease shedding, make sure to brush or comb the hairpiece starting from the bottom to the top while holding the addition with your other hand. This avoids putting unnecessary tension of the hair addition and keeps it from shedding.